COVID-19 (Novel Coronavirus) Update

The health and well-being of our guests, team members and all who visit Castlereagh Lodge Motel is our highest priority. We are actively monitoring novel coronavirus (COVID-19) updates and responding based on the best advice of medical professionals and public health authorities.

We assure all our guests that we are taking extra precautions in response to the virus particularly with our cleaning and personal hygiene protection for staff and guests.

Assessing guest prior to check in

Extra cleaning time for rooms

Cleaning staff wearing Personal Protective Equipment (PPE)

Infection rapid response plan developed

Stronger cleaning products used along with our usual products i.e. bleach

Extra cleaning of high touch areas like light switches, benches, door handles

Removal of mini bar products from rooms

Leaving a gap between rooms of one room where possible

No room service breakfast available

Pool closed

Landline phones removed

Direct access to rooms rather than checking in via reception can be arranged

Reinforcing social distancing by guests, staff and visitors

Personal hygiene products in rooms

Free Cancellation for corona virus reasons

Only access to motel by guests, staff and essential services

We encourage our guests to do the same. If you believe you may be at risk of the virus please advise management prior to arrival .

If you have any concerns during your stay please do not hesitate to call the manager anytime.